| To visit our store directly visit http://www.humantouchdesigns.etsy.com |
| IMPORTANT: PLEASE READ AND REVIEW ALL STORE POLICIES BEFORE MAKING A PURCHASE. PAYMENT Paypal is the preferred method of payment. Money orders are also accepted. Personal checks are NOT accepted. I reserve the right to cancel the sale and relist if payment is not received within five business days. SHIPPING POLICY Upon receipt of payment, your order will ship within 24 hours (or within 48 hours if purchase is made on Saturday) via USPS First Class and will include delivery confirmation and insurance. PAYMENT METHODS I accept PayPal and money orders. Personal checks are NOT accepted. If you have not paid within 5 days, I reserve the right to cancel your transaction and re-list the item. REFUND POLICY It is our goal to maintain the highest level of customer satisfaction. Refunds, less shipping costs, will be issued within 7 days of purchase if you are unsatisfied with your purchase. An item may be returned for store credit or reworking within 30 days of purchase. There will be NO refunds, exchanges, or free reworking after 30 days from the date of purchase. FEEDBACK Feedback will be processed as soon as delivery confirmation is received. Please leave feedback for me upon receipt of your purchase, as it is vital to the success of my shop! CUSTOM ORDERS At your request, I will create a custom piece of jewelry for you. Please contact me for more information. Your request will be temporarily worked, and you will receive pictures via email of the proposed piece. Once I have received approval and full payment, your item will ship as outlined in our policies above. PLEASE NOTE: custom orders cannot be returned for store credit. They can only be reworked. A 50% deposit is required for all custom purchases. CAUSE & AWARENESS JEWELRY 30% off the sales price on ALL cause and awareness jewelry is donated to the charity listed within the item description. If you choose to buy a custom awareness piece, 30% of the sales price will be donated to a charity of your choosing. SUBSCRIBE TO OUR NEWSLETTER If you would like to receive special coupons and notices via email, please visit the Contact Us page, and enter your email address under the "Subscribe to Our Blog" section. You will be asked to verify your request and an email will be sent to you for confirmation. CONTACTING HUMAN TOUCH DESIGNS Email is checked often on a daily basis. You will receive a reply within 24 hours. FOR MORE INFORMATION Email us at info@humantouchdesigns.com |
